1. How long will it take to
receive my order?
Most orders take only 2-4 days to process. Regular
ground delivery can take up to 8 days, depending on
the distance; however, there are options for faster
delivery. (Please see ordering/shipping
page for more information)
2. What if the color is not
right for me and I wish to return it?
We strongly recommend that you order a
color swatch first
to be sure the color is right for you. Since our product
is produced after you place your order, there would
be a 30% restocking fee for returns. (Please see “warranty”
and “returns” on the ordering/shipping
3. What is your warranty?
We want you to be completely happy with your order.
Thus, it is recommended that you order a
since color resolutions on computer monitors vary
greatly. If there is an error on our part, we will
gladly repair or replace the item. We cannot, however,
guarantee an order that is incorrect due to a customer
error.(Please see “warranty” on the ordering/shipping
4. Can I order a special size?
Yes, please do! We want to be your source for tablecloth
sizes that are difficult to find. (Please see custom
5. Do I have to order online?
There are three options: ordering online, by fax,
or by phone. (Please see ordering/shipping
page and the information regarding your privacy at
the top of this page)
6. I’m not sure what
size I need. What should I do?
Please see our how to measure
page for a thorough explanation on how to measure.
If the size you need is not listed on the page specific
to the fabric you desire, you may custom order any
of our cloths at a minimal additional charge (see
custom sizes). If you
need further help, please call one of our experienced
customer service personnel. They will be happy to
7. How do custom charges get
added into the shopping cart?
We will add the additional charges in after we receive
your order.(See custom
sizes for information regarding placing your order.)
8. My business requires a
large quantity of tablecloths; do you sell wholesale?
We welcome commercial accounts. Please e-mail us at
Among our top priorities is keeping your
personal information secure as protecting the privacy
of our customers is of utmost importance to us. Linen
Lovers respects the users' privacy and will in no
manner reveal any personal information to any third
party. The information we receive is used only for
fulfilling orders and communicating to you via e-mail,
and is stored in a totally secure environment. We
use Secure Sockets Layer (SSL) technology, which provides
the highest level of security currently available
for secure transactions, to encrypt all of your personal
Information before it is transmitted to us.
10. How can I verify that my order is secure?
You can tell you are sending information
securely by the unbroken key icon or closed lock icon
that should appear at the bottom of your internet
browser's window (depending on what browser you use).
These icons will appear when you are placing your
personal information on our Web site. In addition,
you will see our site address change slightly, from
http: to https: indicating a secure server connection
is being used.