Our goal is for you to be completely happy with our linens. We use the finest, first-quality goods for our tablecloths. Due to the nature of computer monitor resolution, colors may appear differently. If you need a color swatch to confirm colors/ textures- please reach out to info@jomaronline.com.
If your order is incorrect due to a production error, please let us know as soon as you receive your order. We will issue a “call tag” to have it returned to us for repair or replacement.
Please see our return policy for more information below.
Overview
Our refund and returns policy lasts 30 days.
To be eligible for a return:
- All claims must be made within 7 days of receipt of goods.
- All returns must be received by Linen Lovers within 30 days of receipt. Returns are subject to approval and requests must be made via e-mail or phone at which time you will receive a Return Goods Authorization (RGA) number. This number must appear on the return package along with a copy oof the invoice or packing slip.
- There is a 30% restocking fee on returns based on change of order or customer error. We cannot guarantee an order that is incorrect due to customer error. Customer is responsible for return shipping, after which credit can be issued upon inspection.
- There are no returns on custom orders. (A custom order is defined as any size requested by the customer that is not listed on our website.)
- There are no returns on chair covers.
- If your order is incorrect due to a production error, please e-mail or call us immediately; we will gladly pay for its return by issuing a call tag.
If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Need help?
Contact us at for questions related to refunds and returns.